ALAFIFI OPTICS
Support after your purchase.
Contact a store with your purchase details and product so we can review your request and explain the next steps.
Have your purchase details ready
Keep your proof of purchase, model details and accessories. Explain the reason for the request and the product condition to a store or through our contact page.
Review for your individual product
The process depends on the condition and nature of the product, including any custom lenses or prescription work. Ask for the terms that apply to the item before confirming a purchase.
Your rights remain protected
Requests are reviewed under the terms disclosed at purchase and applicable law. Nothing on this page is intended to exclude statutory consumer rights.
Contact the Alafifi team